Client Testimonials 

Don't just take our word for it this is what our clients say about us: 
Paul's report gave us a better understanding of the damp proofing treatments that needed to be done. We had no idea if the work would cost hundreds or thousands of pounds. Paul's report gave us the confidence to negotiate. 
Damp proofing Brentford London TW8 
 
A clear and easy to understand report. We appreciated Pauls' help finding the best contractor to do the work. 
Damp Survey London W11 
 
This is an excellent, if not a little scary report and it confirms what we guessed, but quantifies it comprehensively and we have passed it straight to our builder as the benchmark against which to propose work. 
Damp & Timber Survey Torpoint 
 
"As first time buyers we found Pauls' report to be very easy to understand and appreciated the help is choosing a contractor to undertake repairs. 
Damp Survey London W9 
 
We used West Twelve to resolve a long standing dispute with our landlords of damp and condensation. The report that West Twelve produced provided us and our landlords with accurate diagnosis's backed up by facts and figures and a successful outcome for all. 
Damp/Condensation Survey London SW11 
 
Excellent service and well worth the fee. The report was easy to read and provided a better understanding of the damp found in our home-buyers survey. 
Damp & Timber Survey London W6 
 
Thank you Paul, we found the report useful and gave us the confidence to proceed with the purchase. 
Damp Survey London NW6 
 
Dear Mr Larter thanks again for your assistance with the damp problems in our basement. We found the drain and it was blocked as you suspected. 
Damp Survey London W4 
 
Hi Paul, thank you for the timber and damp report, we completed on the house today. 
Pre-Purchase Damp & Timber Survey London SW15 
 
Excellent service from an experienced professional. Thank you Paul 
Damp basement survey Chiswick London W4 
 
West Twelve provided an excellent service. Very detailed damp and timber survey report. We very happy with the service you have provided. Would not hesitate to recommend or use the service again. 
Damp & Timber Survey London W10 
 
"High quality, very professional, cost competitive and fast response service from West Twelve Surveyors" 
Damp & Timber Report London W11 
 
"We have been impressed by the thoroughness of the damp and condensation surveys undertaken in our properties" 
Damp & Mould surveys West London 
 
Thank you again for a very thorough and comprehensive report. The photographs are a helpful support to your findings 
Pre Purchase Damp & Timber Survey London SW6 
 
“All Damp and Timber surveys have omissions due to inaccessible places. However this is an excellent report and very clearly identified the works that are required to fully service and maintain this property.” 
Damp and Timber Survey Bristol 
 
“I appreciated the prompt and professional attention you have provided, not just in connection with the initial survey and subsequent report, but also in relation to the service you have provided in relation to questions I have referred to you long after the report was completed.” 
Damp & Timber Survey Acton London W5 
 
“West Twelve gave great value for money advice and practical solutions without the need for unnecessary damp proofing treatments” 
Damp & Condensation Survey Bayswater London W2 
 
"Thanks a very helpful report" 
Damp Survey Taunton 
 
"Hi Paul, thank you for your help with the damp and timber survey as first time buyers you helped us through what was a very nervous time" 
Damp & Timber Survey London NW6 
 
"This is an excellent report and has been of great help to us in understanding the issues" 
Damp and Timber Report London W5 
 
"I was recommended to use your services by my estate agent and I was very happy they did so. I would use West Twelve services again and would also recommend you to others. The speed of your service was excellent and the quality of your report was very good" 
Timber & Damp Survey London SE7 
 
"Thank you for the timber and damp report. The contents of the report and additional information were very useful and informative. I did phone your surveyor and he was extremely helpful and enlightening. I am most grateful for the time he spent on the phone explaining the survey in detail. Please pass on my thanks to him. I have had a very good service from your company" 
Damp & Timber Survey Reading Berkshire 
 
"West Twelve Surveying provided a high level of service which is reliable and competitively priced" 
Damp & Condensation Report Thornton Heath 
 
“A huge thank you to West Twelve for an excellent and professional service. Paul is a true professional with many years of experience with excellent attention to detail. A unique service which we highly recommend” 
Damp & Timber Report Uxbridge Middlesex 
 
"Thank you very much for a very thorough and complete report. Paul has done a great job in identifying the problematic areas of the property" 
Timber and Damp Survey London NW3 
 
"May I express my appreciation of your prompt response, comprehensive and honest information provided, and professional approach. We are very happy with your company’s service" 
Damp & Timber Survey London W9 
 
“West Twelve provided an outstanding, professional and proficient service. I have recommended you to two friends who have previously suffered with similar landlord disputes and you have put my faith back in the profession” 
Damp & Condensation Report TAUNTON 
 
“We’re very pleased with the West Twelve report, both its content and the speed of production we found Paul very knowledgeable taking time to explain his findings and how best to address the problem” 
Damp Survey BRISTOL 
 
“I would like to say a big thank you for the thorough survey and it was good to see that the house is in a good condition. Many thanks for a brilliant service” 
Damp & Timber Survey BRISTOL 
 
“We found the service of West Twelve to be prompt, calm and efficient. The advice that was offered was mercifully free of jargon, clearly written and simple to follow” 
Timber and Damp Report EXETER 
 
“We appreciated the prompt and professional attention you have provided, not just in connection with the initial survey and subsequent report, but also in relation to the 'after sales' service you have provided in relation to questions” 
Damp & Timber Surveys West London 
 
“We found West Twelve Surveyors to be very helpful and proactive. Anticipate problems and look for practical solutions." 
Basement Waterproofing Project Putney London SW15 
 
“We found West Twelve Surveyors on the Internet. Paul allowed us to meet him at the property and discuss face-to-face any concerns we had. He even helped get the right people to deal with repairs for us” 
Damp Survey Reading Berks 
 
"We have used West Twelve on two occasions to carry out damp and timber surveys on properties that we have gone on to purchase. Our West Twelve experience has been good and would recommend the service to anyone" 
Damp & Timber Survey Fulham London W6 
 
"West Twelve offered an alternative approach to traditional damp & timber treatments" 
Damp & Timber Report Balham London SW12 
 
"Thank you for completing the survey so very quickly, we are very grateful. We would not hesitate to use your services again and will happily recommend you." 
Timber & Damp Report Holloway London N7 
 
"Hi Paul just a few lines thanking you for looking at my mothers house so quickly, one builder had told mum that dry rot was going to cause the kitchen floor to collapse !! I'm so grateful that this is not the case" 
Dry Rot (NOT) Survey Acton London W7 
 
“Thank you for your good service. Based on your findings we have decided not to proceed with the purchase of the property. We are now on a mission to find another property. We will use you again for a damp and timber Report when we find a property we like.” 
Damp & Timber Survey Islington London N1 
 
“The report gave me lots of details about the building and pointed out a number of concerns that had not noticed in our home-buyer’s survey. The report was detailed and well written. I would have no reservations recommending West Twelve to anyone requiring a damp & timber survey in West London” 
Damp & Timber Survey Chiswick London W4 
 
"West Twelve Surveyors provide a very professional and thorough service. So impressed with their efficiency and our working relationship, I have already appointed them on my forthcoming projects” 
Basement Waterproofing project London N1 
 
“We found the survey very useful, Paul did a very thorough job” 
Damp & Timber Survey EXETER Devon 
 
"Thank you for your prompt and efficient service in respect of the timber and damp survey. It is reassuring to know that there are professionals who can carry out their work to this standard and at reasonable charges" 
Timber & Damp survey Brentford Middlesex 
 
“Thank you again for a very thorough and comprehensive report. The photographs are a helpful support to your findings.” 
Damp & Timber Survey London W5 
 
“We are grateful for the time you have spent with us talking through our plans for the basement and discussing the costs of the repair work required." 
Basement Waterproofing London SW3 
 
“This is an excellent report and very clearly identified the works that are required to fully service and maintain this property.” 
Dry Rot Survey London SW1 
 
" We found the service to be very useful, it offered us a better understanding of the dampness identified in our purchasers survey" 
Damp Survey Bristol 
 
“We were particularly pleased with the technical expertise that you brought to the project” 
Basement Waterproofing Project London W8 
 
“I am writing to thank-you very much for the very prompt Damp and Timber Report you did for my purchase of the above property. It was informative and helpful, and gives me some specific areas to check and action both before and after purchase!” 
Damp & Timber Survey London W6 
 
“Thank you very much for being of such great assistance”. 
Pre Purchase Damp Survey Reading Berkshire 
 
"I would like to take this opportunity, on behalf of myself and my son to thank you for your professionalism and expertise in obtaining a very satisfactory result”. 
Damp Survey London NW6 
 
"A high quality, very professional, cost competitive and fast response service from West Twelve Surveyors” 
Damp & Timber Survey London SW1 
 
"Thank you again for your fabulous service. Will be in touch if there is anything we need to clarify. Paul offers a friendly, approachable and reassuring service" 
Damp & Timber Survey Bristol 
 
"I shall certainly use your services again if required, and would not hesitate to recommend you to friends/colleagues" 
Damp Survey Reading Berkshire 
 
"Please pass on my sincere thanks to your team for your prompt response to my request for a timber survey. Your service has been excellent and the way you report through the Internet is so useful. If I need the services of a survey in the future, I will definitely use West Twelve again" 
Geraldine, timber survey Uxbridge Middlesex 
 
"I want to say that I think West Twelve are very professional, helpful and kind and I would certainly recommend them to anyone. I'm very impressed with your efficient, prompt service - thank you for all of your help" 
Tom O'Brien, damp & timber survey London SW6 
 
"Thank you so much for your email and attached report. If only everyone could be as efficient as you. I'm so grateful Paul spotted the problem with the bay windows. Thanks once again for all your help. It is a huge relief to know that expert advice is on hand" 
Tony Betts, damp survey London W8 
 
West Twelve 
"The house we purchased had guarantees for damp proofing and woodworm treatments however the company that had issued the guarantees had ceased to trade. We asked two damp specialist contractors to comment, one insisted that the treatments had to be carried out again so that new guarantees could be issued; the other offered to issue new guarantees for the price of the original work, £1700. We found West Twelve Surveyors through the property care association website. West Twelve were able to establish that both treatments we working and that no further work were necessary. W12 also were able to tell us that the guarantees were covered by insurance and were valid after all" 
Thank you Paul. 
Charlie Wallis damp & timber survey Chelsea London SW10 
 
Dear Paul 
"We found the services of West Twelve to be very professional and useful in solving our damp problems. We can highly recommend West Twelve as independent damp surveyors" 
Kind Regards 
Sally Damp Survey Brighton Sussex 
 
"A comprehensive and very informative report. Thank you" 
Sara King damp survey London W11 
 
Hi Paul 
"Only too glad to recommend your services. We found West Twelve on the Property Care Associations website when looking for a contractor we didn't realise that we also had the option of using an independent surveyor. The service we received was excellent" 
Luke Damp & Timber Survey Earls Court London SW5 
 
"We used West Twelve Surveyors to advise us when our tenants complained of damp. The problem was condensation and after having the correct fans installed our tenants are happy with the outcome" 
Jo Damp Survey Hackney London E9 
 
"Thank you for the help and guidance you gave us in sorting the damp problems we had with our daughters flat in Hampstead. The contractor you suggested have done a wonderful job. Thank you" 
Damp Survey Hampstead London NW3 
 
"I would recommend West Twelve Surveyors to anyone requiring a full timber and damp survey. I found their report comprehensive and well communicated and I found they were very responsive to any follow up queries." 
Damp & Timber Survey London N1 
 
“Thank you for you for a great service. Based on the report we have decided not to proceed with the purchase of the property. We are now on a mission to find another. We will use you again for a damp & timber report when we find a property we like.” 
Clare Chiswick London W4 
 
"We were very happy with the quality of the damp & timber report and the speed at which it was completed. We recommend West Twelve Surveys as independent damp surveyors" 
Margret Streatham Hill London SW2 
 
“Thank you so much for all your invaluable help you have given to solve our flooded basement. I hate to imagine where we’d be now without it" 
Mark & Jenny Taylor Fulham London SW6 
 
“Thank you for carrying out the damp & timber survey. I am very pleased with the findings. I have noted your comments and suggestions which I will pass on to my solicitor so that the sale can proceed. Thank you for your prompt attention” 
George Bailey Ruislip Middlesex 
 
"A high quality, very professional, cost competitive service from West Twelve Surveyors. We have tried many damp and timber companies in the past, West Twelve have consistently proved to be the best at meeting our needs." 
Craig Browning London SW6 
 
"West Twelve Surveyors provides and efficient and reliable service, which provides excellent value for money. I wouldn't hesitate to use their services again should the need arise" 
Caroline Sheppard London SW19 
 
"I am impressed with the way that Paul deals promptly with my enquiries and follows through with first class timber and damp surveys delivered on time, to my brief and in the formats I need. I would not hesitate to recommend his services" 
Graham Baker London NW1 
 
"A thorough damp and timber report that gave me all the detail I needed to make a decision to purchase. We cannot recommend West Twelve Surveyors enough. Excellent" 
Geraldine Short London N7 
 
"West Twelve Surveyors provided me with lots of details about the building and pointed out various things that had not been noticed. The report was very detailed and well written. I would have no reservations recommending West Twelve to anyone that needed a damp and timber survey" 
James McCarthy London W8 
 
“I have being using West Twelve for damp and timber surveys for a number of years. They always provide me with quick and accurate information. I find Paul’s professional and personable approach a real help. Highly recommended” 
Andrew Taylor London NW1 
 
“Thank you very much for the clarification and for all your help with the damp and timber survey. We both really appreciated the way you had written and produced the survey. It gave us a lot of information and was very well laid out and easy to follow. We thought it was particularly good, compared to those we have had in the past, at drawing attention to items of interest but making clear which you judged were of significance and which were just facts of life” 
James Walker Brighton 
 
“Paul, the contractors you recommended were excellent, on time and kept to the budget. Thank you for all your time and patience working with us to produce a dry basement apartment suitable for all the family” 
The Phillips Family London W8 
 
“We have exchanged! Thank you so much for all you did to make it such a smooth transaction for us - we're beyond delighted with our new purchase. We can recommend West Twelve for Damp & Timber surveys” 
Gavin & Clair London W10 
 
"I just wanted to thank you again for your advice about our damp problem. It has been resolved at no cost to us. I know a whole lot more about damp and drains than I did in the past. Had you not brought it to our attention it could have been extremely unpleasant. Thank you for being so helpful”. 
Karen Teddington Middx 
 
"Thank you all for such an efficient and professional service. We certainly recommend West Twelve Surveyors for independent damp and timber surveys. 
Stella Connors London W12 
 
"I really appreciate the time you have spent on the phone with me after I received your report. I was alarmed when you mentioned dry rot but feel much happier now I understand what needs to be done." 
Claire Saunders Reading Berks 
 
"I would recommend West Twelve Surveyors to anyone requiring an independent damp and timber survey. I found their report comprehensive and well communicated and I found they were very responsive to any follow up queries." 
Mark Cunningham London NW1 
 
"Thank you for carrying out the damp survey and getting the report to us so promptly. I also appreciated you giving your time to speak to me on the phone I valued your observations and advice. Many thanks for your help and sound advice." 
Simon Webb London W9 
 
“Thank you for the first class and personal service we received from you when conducting our damp and timber survey yesterday. It was so refreshing to meet someone as dedicated and enthusiastic as yourself. The service offered from the initial phone call to completion of the survey was second to none. As first time buyers your approach and personal commitment makes such a difference and takes a lot of stress out of the whole buying process. We would certainly recommend you to others and use your services again" 
Finn & Charlotte Balham London SW12 
 
"We contacted West Twelve Surveyors to ask their advice on which type of survey would best suit our needs. They guided us through the options and we commissioned a full damp and timber Report. Their surveyor highlighted some potential problems with damp and rot and we subsequently addressed these with the vendor. It lead to a reduction in the purchase price. Their report was worth every penny. I would not hesitate in recommending them." 
James Fuller Putney London SW15 
 
“Many thanks for the survey report, which we have now read at length. We are proceeding with estimates for the works you have suggested. We particularly appreciate your sympathetic and practical approach towards the building, and the useful articles you sent.” 
Cathy Lewis Richmond 
 
“Following your damp & timber survey we wanted to let you know that we were really pleased with the service you provided. We particularly liked the way that you were available to discuss your findings, both immediately after your visit and once we had a chance to read your report. Combined this was all really helpful and clear advice. We also really appreciated the fact that you were prepared to go back to the property to close off on an issue that you were inhibited from fully investigating in your first visit. All in all, we wouldn't hesitate in recommending your services to others” 
Jason Cryer Wandsworth London SW8 
 
“I am writing to thank-you very much for the very prompt timber and damp report you did for my son’s purchase of the above property. It was informative and helpful, and gives me some specific areas to check and action both before and after purchase” 
James Howard Guildford Surrey 
 
"When you're buying a property, sometimes you feel that everyone is out to get you. The Mortgage company hit us for a valuation fee and their report merely scratched the surface. It was recommended that we needed a damp and timber survey. For peace of mind we decided to get the opinion of an independent surveyor and contacted West Twelve to carry out a survey. The property was over 150 years old and in pretty bad condition. West Twelve Surveyors spent a few hours on site and brought some serious structural issues to my attention which had been missed in our home-buyer’s survey” 
Anthony Farrell Kensington London W8 
 
“Thank you very much for your prompt survey. We were disappointed to read about the damp problems with the gable wall and so have not made a bid to buy the house. 
We were very pleased with the quality and detail of your survey and felt a lot of confidence in what you had to say. We continue our search for a house in the central area of Bath and have the confidence to call you again if and when we see something promising” 
James Chadwick Twickenham Middlesex 
 
"West Twelve helped us to identify the correct solution to the damp issues we had when converting our basement and assisted with the specification of waterproofing so that it was within our specified budget - we would unhesitatingly recommend West Twelve’s expertise and professional approach to other interested clients." 
David Ralph Fulham London SW6 
 
"We were very happy with the quality of the damp and timber report and the speed at which it was completed. I would certainly recommend you to friends and family in the future." 
Steve Hill Pimlico London SW1 
 
"An excellent service and great value for money. No blurb, No sales pitch just honest easy to understand advice and guidance." 
Sean (damp survey) Bayswater London W2 
 
"When we were looking for a independent surveying practice to assist us with damp and rot issues in our extension and conversion of a large building into several flats we immediately felt that we had the right person in Paul Larter of West Twelve Surveyors” 
Andrew Jennings Bath 
 
“We engaged West Twelve Surveyors on refurbishment works involving a basement conversion, a kitchen extension, and a new pool plant room. We found Paul responsive to our needs, knowledgeable about alternative approaches to damp and waterproofing treatments and good at communicating the technicalities in terms that we could understand. He also advised us on the selection of a suitable contractor, and maintained a good relationship with our chosen builder while supervising the project at regular intervals through to completion” 
Andrew Turner Holland Park London W11 
 
"Hi Paul just a brief line to thank you and your team for all of the help you gave us during the purchase of our new house in Brighton. We have past your details on to the agents and our solicitors" 
Simon & Clare Brighton 
 
“The service was really a cut above our past experiences of timber and damp surveys. As such, we found the survey to be very informative and the manner in which it was communicated and explained to us only served to make our understanding all the greater. This is the second time we have used West Twelve and would have no hesitation in doing so again in the future." 
Graham Hunter Chiswick London W4 
 
“A thorough and detailed damp and timber report in plain English. We found the captioned photographs of the main defects and a table of estimated costs for their repair to be of great assistance. West Twelve offered a first class comprehensive service. I would thoroughly recommend them" 
Mark Jennings Streatham London SW16 
 
"Thank you for the report, it is most useful and I appreciate the level of detail and background that you have provided in it" 
Edward Cunnigham Kingston 
 
“The reports received from contractors and builders were conflicting and full of generic statements not specific to the property. I contacted 3 independent surveyors initially requesting to see a sample report. The quality of the report and follow up call I received from West Twelve was second to none and gave me the confidence to instruct them despite their inspection fee being more expensive” 
Private client Redland Bristol 
 
"Thank you for your more than helpful response. I will pass your details to my agents and will ask them to recommend you to their property owners in future, and will indeed recommend you to any friends who might need your services. 
I am most impressed" 
Helen Cowley Middlesex 
 
"In addition to a very thorough survey Paul called immediately after the survey and spent 45mins discussing his findings. Paul gave us invaluable advice on what needed to be done to the house and how to go about doing it. Thank you West Twelve" 
Stephen Poynter Ickenham Middlesex 
 
"We contacted West Twelve Surveyors following a recommendation from our solicitors; We had a number of 'bad' experiences in the past with contractors and was loathed to just source a name out of yellow pages and we are extremely glad that we didn't. I am very pleased with the service and the quality of report provided. We found our surveyor to be very knowledgeable on the subject" 
George Martin London SW3 
 
"West Twelve were excellent. They showed flexibility in conducting my survey in very short timescales, their report exceeded all my expectations with great detail on the property, highlighting short term priorities to address and longer term opportunities for improvement, with good clarity and evidence on costings to fix these" 
Peter Taylor Holland Park London W11 
 
"Our West Twelve experience was excellent. All observations were backed up by photographs which were invaluable and the comprehensive report was written with clarity and ease of understanding. The report was supported with a full verbal briefing and the opportunity to ask further questions at any time. I would highly recommend them." 
Oliver Churcher Camden London NW1 
 
"West Twelve provided us with an extremely high level of service that went above and beyond that of a normal damp and timber survey" 
James Taylor Maida Vale London W9 
 
"West Twelve came recommended to us and responded swiftly and professionally to our specific needs. Their professionalism and the quality of their report was exceptional and we thought that they represented excellent value for money. West Twelve alleviated the concerns we had with our purchase. I would be more than happy to recommend them." 
Angus Crawley West Sussex 
 
"West Twelve offered a first class, thorough and extremely comprehensive service. Impeccably courteous, quick, and able to explain and advise in a clear, concise and understandable manner, I would thoroughly recommend them as independent damp and timber surveyors" 
Simon Barker Bristol 
 
"We used West Twelve Surveyors during a recent house purchase in London. Living in the USA we were not familiar with real estate transactions in the UK. West Twelve gave us the confidence to negotiate a successful outcome" 
Laura Armstrong Hampstead London NW3 
 
"Paul, thank you for the report. It is a huge relief for us to know that the dry rot has not come back again !!!! Thank you again for your assistance with this. Mark has recommended your services to several of his clients. 
Cathy Putney London SW15 
 
"After months of searching we thought we had lost our perfect property. The report from the damp specialist quoted £4000 to do damp proofing treatments. West Twelve were recommended by our solicitors as independent surveyors. West Twelve identified a problem with the drains that cost less than £500 to repair" 
Amanda Harper Uxbridge Middlesex 
 
"Our West Twelve experience was good, Paul Larter provided us with clear and precise facts with no glossy brochures and sales banter" 
Warren Newby Streatham London SW16 
 
Mr Larter 
"A comprehensive and very informative report. Thank you" 
Bruce Hughes Notting Hill London W11 
 
"Thank you Paul for your help in sorting out the damp problems in my mothers house. We had two contractors look at the problem both suggesting damp proofing treatments when the problem was just a leaking pipe from mums old washing machine that had been leaking for years" 
Claire Watts Wimbledon London SW19 
 
"Excellent service from start to finish. We have recommended your services to others and will continue to do so" 
George Moody Hampstead London NW3 
 
"Your report was useful and informative providing us with a clear understanding of the damp problem giving us confidence to proceed with the house purchase. The service provided was swift and " 
Marcus Taylor-Brown Fulham London SW6 
 
 
" The advice given by West Twelve was common sense really once Paul explained where the source of the dampness was coming from and how we could fix it without the need for any expensive damp proofing treatments here, the survey fee was well worth it. 
Alan Barrett, Hayes, Middlesex 
 
" Confused by conflicting advice given by builders and damp proofing contractors we employed West Twelve to offer an alternative view. Builders and contractors had works varying from £2000 - £8000, following the advice of West Twelve we had extractor fans installed costing less than a £1000" 
Kevin & Sandra Jenkins, Brentford, West London 
 
" Our West Twelve experience was very good. Excellent value for money the report was and specific to our property" 
Mark Brooks, Fulham, London SW6 
 
" Brilliant, West Twelve saved us from spending thousands of pounds on damp proofing treatments that were simply not necessary. We followed the advice given and had a ventilation system installed, the difference was almost immediate" 
Kevin Campbell, Guildford, Surrey 
 
"We recently employed Paul Larter to undertake a damp survey. We had previously received conflicting advice from 5 damp companies, all of whom told us our basement flat had rising damp and would need to be tanked. Paul was able to quickly identify that the problem was in fact condensation/ventilation. This has been a great relief to us and will save us a considerable amount of money. Paul has also given us lots of practical advice. We would thoroughly recommend West Twelve for the friendly and thorough service. Thank you very much" 
Annabel and Simon, East London 
 
" We cant thank you enough for your help with buying our London home. The advice given was clear without any builders blurb and jargon. GREAT service from start to finish" 
Austin Holland Park London W14 
 
"Excellent service from the first enquiry through to the very informative and easy to understand report. The report and advice received from West Twelve Surveyors was nothing like any damp and timber survey we have had before" 
Dennis Kent CLIFTON BRISTOL 
 
" The report provided us with the exact information needed to purchase the house with confidence" 
Julia Rogers Putney London SW15 
 
Good afternoon 
"Thank you for the report 
Excellent service once again - timely, informative and professional" 
The Taylors London W3 
 
"Thank you so much for your kind assistance in getting this report to me so quickly - I very much appreciate it. Please thank Paul too for his very efficient and professional service" 
Timber & Damp Survey Wimbledon London SW19 
 
"Many thanks for the very detailed report your wise words and advice" 
James Butler Brentford Middlesex 
 
"We found West Twelve Surveyors to be extremely helpful and responsive throughout the process of buying our new house and selling our old and highly recommend them to anyone considering utilising their services" 
Sam Taylor Ealing London W5 
 
"Thank you so much for your telephone call and helpful advice. How refreshing to talk to someone who is not trying to sell me something unnecessarily" 
Damp Survey Exeter 
 
"The report gave us the confidence to proceed with the house purchase. Thank you for the excellent service that you provided, we can highly recommend West Twelve independent damp surveyors" 
Damp & Timber Survey Shepherds Bush London W12 
 
"The report contained exactly the level of information we required to negotiate with the current owners. We cannot thank you enough" 
Andrew Best Highbury London N5 
 
Hello Paul 
" We would have no hesitation in recommending your services to others. The advice given to us compares with no other damp and timber survey that we have had in the past, even our solicitor remarked on the difference between your report and the reports received from the contractors." 
Jane Vowles Teddington Middlesex 
 
“Thank you for the comprehensive report. Based upon the report and some other issues we have decided not to proceed with the purchase. We soldier on in finding an Ealing property and would certainly favour West Twelve for any further surveys if needed” 
David Taylor Ealing London W5 
 
"West Twelve provided us with excellent advice and helped us resolve our differences with our building contractor. We now have a dry basement and friends again with our builder. Thank you Paul" 
Simon Cox Brighton East Sussex 
 
"Excellent value for money and nothing like any damp and timber survey I have had done before. A report that related to my property with no computer generated standard blurb. Thank you Paul" 
Richard Clutterbuck Bath 
 
"Many thanks for the report - it has provided exactly the level of information we required" 
Ian Hudson Bristol 
 
"West Twelve Surveyors came recommended to us and responded swiftly and professionally to our specific needs. Their professionalism and the quality of their report were exceptional and we thought that they represented excellent value for money. Paul Larter alleviated the concerns we had with our purchase in particular damp and woodworm. I would be more than happy to recommend them." 
Tanya Georgiou Chiswick London 
 
"Paul, thank you for dealing with the damp and timber survey so promptly. The advice given was of great assistance to us" We have decided not to progress with this purchase and continue our house hunting" 
Rachel Poole Dorset 
 
“Thank you for your helpful advice and for getting the report to us so quickly. Its been a real pleasure dealing with you and your staff and we will continue to do so on future projects” 
Nigel Andrews Blackheath London SE8 
 
“Paul Larter gave us just the help we needed when buying our house in Wandsworth He was very easy to deal with, responsive and efficient. Using West Twelve independent surveyors represented excellent value for money. We'd certainly ask for his help again if we were to look for another property." 
Andrew and Charlotte Wandsworth London 
 
"Just a brief line to thank you for the timber report. We found the content very useful and easy to understand. As you suspected the property had been previously treated and no further action was necessary" 
Mark and Clair Harrow Middlesex 
 
"We can’t speak highly enough of the personal, efficient and professional service we received through West Twelve Surveyors especially our contact Paul Larter. Re-locating from town to country whilst expecting twins was a challenge especially when our survey identified damp and dry rot but Paul was able to establish the true extent of the problem and pulled us through the inevitable wobbles in the house-buying process with his calm but clear advice. We would have no hesitation in recommending West Twelve as independent damp and timber surveyors" 
Mark and Caroline Chiswick London W4 
 
"Paul, thank you for all your help and valued assistance in dealing with the damp and rot problems in my mothers house" 
David Baker Bristol 
 
“I would like to thank West Twelve for the best service we have ever received during the house buying process. The service provided was excellent; nothing was too much trouble at any time, it was a tremendous support through a stressful time. The service was far in advance of anything else we’ve experienced in several house moves.” 
Charlotte Battersea London SW11 
 
"West Twelve offered a first class, thorough and extremely comprehensive service. We found Paul Impeccably courteous, quick, and able to explain and advise in a clear, concise and understandable manner. The report provided was easy to understand and gave us the ability to negotiate the asking price. I would thoroughly recommend them." 
George Huxtable Poole Dorset 
 
"West Twelve Surveyors provided us with an extremely high level of service that went above and beyond that of any other damp and timber survey we have previously experienced. In addition to a very thorough survey and report with Paul gave us invaluable advice on what needed to be done to the house and how to go about doing it” 
Joseph Tunbridge Wells 
 
" The service provided was excellent offering an alternative approach towards damp and timber treatments we will continue to use the services of West Twelve. 
John Sisk Mayfair London 
 
"Hi Paul Richard and I thank you for your help and guidance in dealing with the damp and woodworm problems, we revised our offer on the barn which has been accepted yeppee !!! Both solicitors commented on the service you offer so I hope you get some business from them. Thank you so so much x 
Claire and Richard Russell Hythe Kent 
 
"Your professionalism and expertise resolved what was becoming a trying and complicated problem. Prompt communication with the builders and architect, excellent knowledge of dry rot and how it was affecting not only my property but other flats in the block" 
James Welch Battersea 
 
“Just a quick note to say thanks for all of the work you put in for us. Your recommendations were spot on and in our view the most realistic. You guys came up trumps for us and we are really pleased to have worked with you. Thanks for a very professional service. Best wishes for the future." 
Justin Farrell Marylebone London 
 
“My solicitor recommended West Twelve Surveyors when buying our property in Holland Park. At the time I was living in California. The service I received from Paul was excellent in every respect. I could not have wished for better guidance and advice and have no hesitation in thoroughly recommending the service he offers." 
Charles Patterson Holland Park London W11 
 
“Thank you so much for the report. I would like to say how impressed I am over your professionalism and efficiency regarding this matter. The report is just what I wanted and you have worded it perfectly” 
Sheila Jemima Southampton 
 
“Many thanks for your professionalism and I’ll certainly keep your details and let friends know of the excellent service you offer” 
Elisabeth Curlet Hammersmith London W6 
 
“As first time buyers we had a lot of fears when our home-buyer’s survey talked about damp and woodworm. The contractors we spoke to were more interested in when we were looking to have work done before even inspecting the property. We used West Twelve Surveyors who immediately put our fears to rest with their great knowledge of property. we would recommend anyone to speak to West Twelve and get an unbiased view." 
Caroline Young Clifton Bristol 
 
“We have been property developers in London for many years and had used numerous contractors to advise us on damp and timber issues. We employed West Twelve for a second opinion on our latest project in central London. We found their informed and straightforward advice to be invaluable. We now use West Twelve as part of our consultancy team on projects across London” 
C. Fitzgerald Clerkenwell London 
 
"We enjoyed our relationship with West Twelve Surveyors. They were extremely professional and friendly and avoided the usual jargon of damp proofing contractor Speak. We will certainly be using them again and can recommend them as independent damp and timber surveyors" 
Sara Hunter-Smith Battersea London SW 
 
"I recently engaged West Twelve Surveyors to advise on a proposed commercial property transaction. I was impressed with the speed and attention to detail that Paul brought to the whole acquisition process, particularly with issues of damp and woodworm that were raised in our initial survey. Everything was dealt with professionally and seamlessly, including recommending suitable contractors. I will certainly be using West Twelve for my next property transaction, and have no hesitation in recommending them to my business associates." 
Glenmore Property Investments Kensington London W8 
 
"West Twelve Surveyors offered a first class, thorough and extremely comprehensive service. Impeccably courteous, quick, and able to explain and advise in a clear, concise and understandable manner, I would thoroughly recommend them as independent damp and timber surveyors" 
Tom Howard Harrow Middlesex 
 
"We had a very positive all round experience working with West Twelve Surveyors on the purchase of our property. The survey provided was of the highest quality, going into a great deal of detail without ever becoming unintelligible. As such, we found the Damp & Timber survey to be very informative and the manner in which it was communicated and explained to us only served to make our understanding all the greater. We found West Twelve to be both extremely helpful and responsive throughout the whole process and would highly recommend them to anyone considering utilising their services." 
Seb Ben Islington London N1 
 
"We were delighted by the service provided by West Twelve Surveyors. Since we live overseas we have limited time in the UK and limited experience of the UK real estate market. our decision on which house to buy was made so much easier by using professionals such as West Twelve." 
Mark and Penny Fernando Chelsea London SW3 
 
"West Twelve Surveyors came recommended to us and responded swiftly and professionally to our specific needs. Their professionalism and the quality of their report was exceptional and we thought that they represented excellent value for money. The survey alleviated the concerns we had with our purchase. I would be more than happy to recommend them." 
James Morgan Wimbledon London SW19 
 
"I found the overall experience very refreshing. I contacted West Twelve Surveyors on the back of a recommendation from a colleague; I had a number of 'bad' experiences in the past with damp proofing contractors and was loathed to just source a name out of yellow pages! And I am extremely glad that we didn't. I am very pleased with the service and the quality of the results" 
Charles Reid Richmond Surrey 
 
"Thank you for the report relating to the flood damage at our London premises. The content provided us with a better understanding of the situation and the long term affects to the building. Your knowledge and expertise provided us with confidence when dealing with our insurers" 
James Gardener Southwark London SE1 
 
"I can not over emphasise how valuable Mr Larters' depth of knowledge, skills and professionalism have been. This has not only enable the purchase but has made the process for more pleasurable than it might otherwise have been. In short, he has provided a truly excellent service". 
Graham Saunders Barnes London SW13 
 
"We are grateful for the excellent service that you have provided, having followed your advice the walls of our basement are so much better and clearly drying. We are very happy to recommend you" 
David & Mary Hughes Maida Vale London W9 
 
Mr Larter 
"Thank you for the report. I want to thank you and your staff for your time and the help you gave helping us" 
Mr & Mrs Butler Uxbridge Middlesex 
 
" Thoroughly professional and reliable. Would have no hesitation in recommending the services of West Twelve damp surveyors" 
Caroline Wandsworth London SW 15 
 
"Thank you for the advice and for introducing us to Simon of Anchor Property Care who we used to replace the rotten floor" 
Charlie & Susan Croyde North Devon 
 
"Excellent. Pauls' understanding of the damp and the way he explained to us was very reassuring. Thank you West Twelve 
Thomas Squire Bath 
 
" A professional service which we will use again on other projects" 
Gus Redcliffe Road London SW10 
 
"Very useful and informative and a totally different approach taken when compared with the contractor we have used on previous projects" 
George Simonds Brighton Sussex 
 
Paul 
"Thank you for the report and the time you took to explain to us what the problem was and how best to solve. We have been very impressed by you and the service your company has provided" 
Edward & Zoe Wimbledon London SW19 
 
Hi Paul 
" Thank you for you help and guidance in solving the problems we had with our damp basement. The Delta Membrane system you recommended is such a simply idea but so effective. The guys from Dryside made a wonderful job" 
Hana Bayswater London W2 
 
"I recommend the services of West Twelve. I knew that the house had a damp problem and having had three damp proofers look at it I was none the wiser !! The Property Care Association suggested that I used an independent specialist for advice and recommended West Twelve. Paul made sense of the reports and helped in selecting the best contractor for the work needed" 
David Clarke Exeter 
 
"We had two contractors look at our damp basement in Fulham both recommended different things. One quoted £1500 the other £9000. Confused and not knowing what to do next we employed West Twelve Surveyors for independent advice. We found Paul Larter to be very helpful, he took time to explain the quotes we had. We followed Pauls' advice and employed a contractor that he recommended. Our basement is now dry" 
Thank you West Twelve 
Will Edwards Fulham London SW6 
 
"Excellent service. No fuss, No drama, No Sales pitch, No rising damp. Thank you Paul" 
James Welch Balham London 
 
" Our solicitor recommended West Twelve Surveyors after our home buyers survey reported problems with damp and woodworm. We found the service to be very useful as we knew nothing about damp and woodworm. Thank you West Twelve" 
Claire and Andy Bristol 
 
"An excellent service and great value for money. No blurb, No sales pitch just honest easy to understand advice and guidance." 
Sean Bayswater London W2 
 
"I can recommend West Twelve Surveyors. The service we received was prompt and professional. No sales talk just good honest advice in a report we understood. Thank you" 
Julie Lifton Guildford Surrey 
 
Paul 
Many thanks for the damp and timber report. The advice and guidance you gave was of great assistance. 
James Ellis Chiswick London W4 
 
Mr Larter 
We found West Twelve to be very professional and knowledgeable in solving our flooding basement. 
Gareth in Fulham London SW6 
 
West Twelve 
We have no hesitation in recommending West Twelve as independent damp and timber surveyors. We found the service to be excellent. 
Kate Parsons Ealing London W5 
 
West Twelve Independent Specialist Surveyors. 
 
Freephone: 
0800 783 1712 
 
Mobile: 
07970 120012 
 
Post: 
Paul Larter CRDS CTIS 
Homestead, 
23 Shorelands Road, 
Barnstaple, 
EX31 3AA 
 
E-Mail: 
Paul@west-twelve.co.uk 
 
Specialist Independent Damp and Timber Surveys Throughout the South East, South, South West: Cornwall, Devon, Somerset, Gloucestershire, Wiltshire, Dorset, Hampshire, Sussex, Surrey, Berkshire, Buckinghamshire, Oxfordshire, Middlesex, Essex, Kent, Hertfordshire and M25 All London Regions including South London, West London, East London, North London, Call Free 0800 783 1712 
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Qualified, Experienced, Surveyors, members of the Property Care Association (PCA) and the Construction Skills Certification Scheme. 
 
We can also provide proof, when requested, of Professional Indemnity Insurance and Public Liability Insurance 
INDEPENDENT DAMP & TIMBER REPORTS  
CALL FREE 0800-7831712 
LONDON | SURREY | BERKSHIRE | OXFORD | SOMERSET | DORSET |DEVON | CORNWALL 
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